Poor decision-making by public bodies causes ‘avoidable disputes’ that put ‘systemic strain on tribunals, charities and public services’.
That is according to an expert report on administrative justice, published last week.
Hundreds of thousands of people use tribunals each year to challenge decisions on matters such as special educational needs and disability, benefits assessments, immigration and asylum, healthcare, and housing. However, a working group of the Administrative Justice Council – the body that advises ministers and judges – believes the number could be cut by improving initial decision-making.